Effective Date: 5/11/2026

Total Body Health and Wellness, SC (“we,” “us,” “our”) respects your privacy, is committed to protecting your personal information as a covered entity under the Health Insurance Portability and Accountability Act (HIPAA), and complies with all applicable privacy regulations. This Privacy Policy explains how we collect, use, and share your information.

Information We Collect

• Personal Information: Name, address, phone number, and email.
• SMS Consent: Data regarding your opt-in status to receive text messages.
• Protected Health Information (PHI): Medical history, treatment plans, diagnostic records (X-rays), and insurance/billing details.

How We Use Your Information

• Treatment: To coordinate your chiropractic care and referrals.
• Payment: To bill your insurance provider or process health savings account payments.
• Healthcare Operations: To run our practice, conduct quality assessments, and train staff.
• Communications: To send you the SMS messages you’ve opted in to receive, including appointment reminders, updates, or relevant health promotions.

SMS Messaging Disclosures (10DLC Compliant)

• No Third-Party Sharing: We do not share your phone number or SMS opt-in information with third parties or affiliates for marketing or promotional purposes.
• Standard Rates: Message and data rates may apply. Message frequency varies.
• Help: Text “HELP” for assistance regarding our messaging service.

Sharing Your Information

• Service Providers: We may share data with trusted vendors (e.g., our SMS platform or billing software) solely to perform tasks on our behalf. These vendors are contractually bound to protect your data.
• Legal Requirements: As required by Illinois law, we may disclose PHI for Workers’ Compensation claims, public health activities, or law enforcement oversight.
• Marketing: We will never sell your PHI or SMS data to third parties.

Your Rights

• Opt-Out: You can opt out of receiving SMS messages at any time by replying “STOP” to any message.
• Access & Amendment: Under HIPAA, you have the right to inspect and receive a copy of your medical and billing records.
• Accounting of Disclosures: You may request a list of certain instances where we shared your information for reasons other than treatment or payment.
• Restriction Requests: You may ask us not to use or share certain health information for treatment or payment, though we are not always required to agree.

Data Security

We implement administrative, physical, and technical safeguards (such as encryption and secure servers) to protect your personal information and PHI from unauthorized access or disclosure in accordance with the HIPAA Security Rule.

Changes to This Policy

We reserve the right to change this notice. The new notice will be available upon request, in our office, and on our website.

Contact Us

If you have questions or concerns about our privacy practices or wish to file a complaint (which will not affect your care), contact us at (847)252-9209.